Parkside Financial Bank & Trust

Location: St. Louis, Missouri
Industry: Commercial and Private Banking
Key Contact: Ashley Przada, Compliance Officer

Facing growing regulatory demands and resource constraints, Parkside Financial Bank & Trust sought a smarter, more efficient way to manage regulatory change, policy documentation, and compliance responses. After evaluating multiple platforms, the team selected NuComply for its simplicity, precision, and AI-powered capabilities tailored to smaller, niche institutions.

Parkside’s compliance team needed a way to stay current with regulatory changes while eliminating reliance on scattered email alerts and subscription services. Legacy solutions were either too complex, included unnecessary features, or failed to provide actionable insight beyond static content. The team was also looking to reduce repetitive workloads, especially in preparing responses for upcoming audits and policy reviews.

NuComply was selected after a successful trial that demonstrated clear value. The solution provided immediate answers to complex regulatory questions, contextualized to Parkside’s specific policies and charter type. Features like regulatory change tracking, policy review, and audit response generation offered a practical upgrade from prior manual processes.

Regulatory Change Tracking in One Place
Previously, updates were managed through various emails and alerts. With NuComply, Ashley can now proactively review changes in a centralized interface. The ability to filter by regulator, while still seeing broader changes, ensures nothing is missed even if it falls outside FDIC-specific requirements.

Audit Preparation Support
NuComply is used to draft FDIC exam responses, reducing the time needed to create accurate documentation. It helps summarize complex procedures and ensures responses reflect both regulatory guidance and internal policies.

Policy Review Efficiency
The bank uploaded internal policies and plans to leverage NuComply’s automated policy comparison and enhancement tools during its year-end review cycle. This was cited as a major value driver, particularly for updating CRA and compliance policies.

Easy Budget Decision and Implementation
Parkside completed a trial period with NuComply which allowed the team to quickly see the value they could be receiving. Providing management with their request for purchase based on these results made for a very easy transition from trial to production without a lengthy budget process. Moving from trial to production required no additional logins or technical overhead. Onboarding was described as the easiest implementation the team had experienced. The product was in full use within days, with no formal change management needed.

Reduced Vendor Spend
The team plans to discontinue at least one regulatory feed subscription. NuComply now fulfills the same role with more advanced capabilities and broader value, at a better price point.

“NuComply has been one of the easiest implementations we’ve done. It helps me stay ahead of regulatory changes and gives me fast, high-quality answers I can rely on. I’ve already used it to draft exam responses and plan to use it during our year-end policy updates. It’s saving us time and eliminating the need for other tools.” — Ashley Przada, Compliance Officer, Parkside Financial Bank & Trust